Who Should Attend:
Those responsible for planning and scheduling an audit program for ISO 9001:2000 and those who must perform audits to ISO 9001:2000, Quality Assurance Managers, Quality Assurance professionals, ISO Project Managers, ISO Project Team Members or anyone desiring an in-depth understanding of the ISO 9001:2000 Audit Process.
This course will help you:
- Fully understand and successfully interpret the ISO 9001:2000 requirements
- Understand how to audit using the process approach
- Ask audit questions that get results
- Identify and document nonconformities
- Audit to the ISO 9001:2000 Quality Management Systems
- Qualify additional staff to conduct internal audits
- Provide critical knowledge for your management staff
- Gain insight into the ISO 9001:2000 audit requirements to augment/sustain your existing program
- Gain knowledge to help manage a successful ISO 9001:2000 implementation project
- Provide professional credentials to your internal auditors
- Conduct an audit against the newly published ISO 19011 Audit Standard
- Provide critical knowledge for your staff and management
Schedule: 8:00 a.m. – 5:45 p.m. Course Agenda:
Day One
- Introductions
- Terminology and Definitions
- Background History and Rationale for Quality Management
- Introduction to ISO 9001:2000
- Contents of ISO 9001:2000
- Activity #1 Audit to ISO 9001:2000
- Discuss Activity #1
- Audits and Audit Findings
- Activity #2 Identification of Quality Systems Issues
- Activity #3 Effective Internal Audit Systems
- RABQSA
- QMS Auditor Qualifications
- Roles and Responsibilities of Auditors
- Activity #4 Evaluation of Procedures and Documents
- The Audit Checklist
- Activity #5 Writing Good Checklist Questions
- Activity #6 Preparation for an Audit
- Activity #7 Conducting an Audit
Day Two
- Activity #8 Compiling Audit Findings
- Discuss Activity #8
- Documentation in the Quality System
- Activity #9 The Old West Soybean Company
- Planning and Conducting Audits
- Activity #10 Applicability of the Elements
- Activity #11 Corrective Action
- Activity #12 Audit Demonstrations and critique
- The Closing Meeting and the Audit Report
- Activity #13 Preparing for Audit #2
- Activity #14 Conducting Audit #2
- Activity #15 Reporting Audit Results
- Activity #16 Report Presentation
AQS Management Systems, Inc. is an Internationally recognized management consulting firm specializing in ISO 9000 Implementation.
As a member of your ISO 9000:2000 project team, gain critical knowledge to move your company ahead in today's competitive marketplace.
ISO Management Representatives will gain the credibility and prestige to effectively interact with registrars, customers, and suppliers.
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On-site Training
Holding an in-house seminar is an economical solution if you have a group of six or more. Any of our public courses can be presented at your facility. We can customize or create a program to meet your special needs. Contact our office about details and pricing.
All seminars are available for delivery through your professional association or ASQ Section. Call for more details.
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